Terms of service

Welcome to Chill and Quill Publishing!
By using our website or purchasing products from us, you agree to the following terms and conditions. Please read them carefully.

1. General Overview

This website is operated by Chill and Quill Publishing. Throughout the site, the terms “we,” “us,” and “our” refer to Chill and Quill Publishing. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service.

These terms apply to all users of the site, including customers, browsers, vendors, and content contributors. If you do not agree to these terms, please do not use our site.

2. Product Information

We strive to ensure all product descriptions, pricing, and availability are accurate and up to date. However, we reserve the right to correct any errors and update product details without prior notice.

All products are subject to availability. We may limit the quantity of products available for purchase or discontinue any product at any time.

3. Ordering and Payments

By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel any order if we suspect fraudulent or unauthorized activity.

Payments are processed securely, and we do not store your payment details. All prices are listed in U.S. dollars unless otherwise stated.

4. Shipping and Delivery

We aim to process and ship all orders promptly. Shipping times may vary based on location, carrier delays, and order volume. For full details, please refer to our Shipping Policy.

5. Returns and Refunds

Our return policy is available on our Refund Policy page. Not all items are eligible for return, and digital downloads are final sale.

6. Digital Products

All digital downloads, including audiobooks and printable activities, are final sale and non-refundable. Sharing or distributing purchased files without permission is prohibited.

7. Intellectual Property

All content on this site—including text, illustrations, images, and product names—is the property of Chill and Quill Publishing and is protected by copyright laws. You may not use, reproduce, or distribute any content without written permission.

8. User Conduct

By using this site, you agree not to:

Use the site for illegal or unauthorized purposes
Violate any local, state, or international laws
Transmit harmful code, viruses, or spam
Attempt to access restricted areas of the site or disrupt site functionality

9. Third-Party Services

Some services may be provided by third parties (e.g., payment processors, shipping carriers). We are not responsible for the content or actions of these third-party services.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on the site. Your continued use of the site means you accept any changes.

11. Contact Information

Questions about the Terms of Service?
Email us at info@chillandquill.com